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New Contributor Yuni
New Contributor

Unable to log in and register to my account

I could not log in to my account as I have got confused which email and password I have registered (currently I manage 2 email addresses). I only know my invoice/billing number. When I try to register, it said this account has already registered. But when I try 2 email addresses when I am logging in, none is successful. Can anyone help me? Thanks

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Contributor onestepchris
Contributor

Re: Unable to log in and register to my account

It would be best to contact Optus for assistance. They should be able to track your online account to confirm the correct login email. They can also reset the password for you aswell. Their direct number is 133937. Or you can also contact them via chat, please go to: http://www.optus.com.au/shop/notices/service-chat

 

Hope it helps,

 

Cheers. 

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