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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor hashim2
New Contributor

Unable to get premium access to Optus Sport

Hi,

 

I just moved to a plan which should have Optus Sport included, but when I log into Optus Sport I can only access the basic features. My login for Optus Sport is the same as the one for Optus My Account so I don't know what I'm doing wrong.

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3 Replies
RetiredModerator AlexRH
RetiredModerator

Re: Unable to get premium access to Optus Sport

Hey there @hashim2, the Premium subscription should be added automatically Smiley Happy

We can double check that it's set up correctly for you, please PM me with your account number, full name and DOB so we can take a look.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor hashim2
New Contributor

Re: Unable to get premium access to Optus Sport

Hey Alex,

 

Sorry about the late reply. I was on the phone with Optus, and they got the problem sorted.

 

Thanks

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Online Community Manager
Online Community Manager

Re: Unable to get premium access to Optus Sport

Ah, that's okay! Thanks for the update @hashim2.


Shout out if you need a hand in the future Smiley Very Happy 

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Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

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