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New Contributor
New Contributor

Unable to get premium access to Optus Sport

Hi,

 

I just moved to a plan which should have Optus Sport included, but when I log into Optus Sport I can only access the basic features. My login for Optus Sport is the same as the one for Optus My Account so I don't know what I'm doing wrong.

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3 Replies
RetiredModerator
RetiredModerator

Re: Unable to get premium access to Optus Sport

Hey there @hashim2, the Premium subscription should be added automatically 🙂

We can double check that it's set up correctly for you, please PM me with your account number, full name and DOB so we can take a look.


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New Contributor
New Contributor

Re: Unable to get premium access to Optus Sport

Hey Alex,

 

Sorry about the late reply. I was on the phone with Optus, and they got the problem sorted.

 

Thanks

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Online Community Manager
Online Community Manager

Re: Unable to get premium access to Optus Sport

Ah, that's okay! Thanks for the update @hashim2.


Shout out if you need a hand in the future 😄 

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