cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Unable to add Optus payment method in Google

Hi there, 

 

I use to be able to pay for Google content via my Optus bill (Direct Carrier Billing) but it stopped working a while ago. 

I've had the option readded on the Optus system however i was told to remove the "Optus" payment option (as well as a random Telstra one that was there) and now I can't find anywhere to add the Optus billing option back. The only options when I click add payment method is PayPal or debit/credit card 

 

Hoping someone knows how to fix this

Thank you

 

 

0 Kudos
Reply
1 Reply
Highlighted
New Contributor
New Contributor

Re: Unable to add Optus payment method in Google

Hi everyone, in case anyone is interested I resolved this issue! 

went into settings - apps - Google play - clicked forced stop and then clicked clear data and restarted the phone

When i went back into Google play and attempted to buy a movie, it prompted me to authorise paying with my Optus bill