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Occasional Contributor
Occasional Contributor

Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Hello

I tried porting my number over from another provider on Saturday but have had no luck in getting my SIM activated and number ported over. Could someone please help me resolve this as soon as possible? It's been over 4 days now.

Thank you in advance for your help.

Kind regards

teaholdthe

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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

I know it wont help you but I got the same problem...
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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

At least we're in it together! Haha. Hope yours gets fixed soon too!

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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Haha xD Who was your previous provider ?
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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Mine is Moose - what about you?

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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Lebara, did you go to an Optus shop ?
I think I’ll try to find one tomorrow, maybe they can do something 😕
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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

No I haven't and hadn't thought about that as an option. Might give it a go! Thanks for the idea. Let me know how you go with it 🙂

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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Sure ! I’ll tell you tomorrow, good luck 🙂
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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

Yeaa, so I went to one of their shop and they transferes my number ! I think that’s the only way to do it... What about you ?
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Occasional Contributor
Occasional Contributor

Re: Unable to activate SIM - been over 96 hours - "PPACT-SIMVAL-0006'

I'm glad they were able to fix it for you! I went to my nearest store and they closed early today so I'll have to try my luck tomorrow.
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