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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Trying to contact for 72 hours

I have tried online sjervices

 

the apps on phones and tablets

 

ive tried ccalling

 

ive tried every form of web hat link I can

 

all i'm trying to do is activate a replacment sim.

 

i haven't had a phone for three days

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Honoured Contributor
Honoured Contributor

Re: Trying to contact for 72 hours

I always find these posts perplexing. Are you saying you haven't been able to contact Optus for 72 hours?

 

I just use LIVE CHAT (I just clicked on that and got a response in under 20 seconds)

 

I assume youve tried activating the SIM at the standard link?

 

Regards

 

Peter Gillespie