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2016-12-29 09:53 AM
Have tried for the last hour to reach a customer service person on the 'chat', but ALWAYS busy. Currently living in London and need to cancel my contract.
2016-12-29 01:10 PM
Yes by all reports the live chat appears to be taking a hammering. Short of an Optus staff member picking up your post you may have to keep trying.
2016-12-30 01:14 PM
Hey @CAD, sorry you've had such a hard time getting in touch. We actually have international contact number for those overseas. You can reach us on +61 2 8082 5678. If you're still having a tough time getting through, we'd be happy to assist you here. We'd just need you to PM across your full name, DOB & mobile number (for privacy/security) purposes.