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Trying to contact Optus when living Overseas

CAD

Have tried for the last hour to reach a customer service person on the 'chat', but ALWAYS busy.  Currently living in London and need to cancel my contract.

Re: Trying to contact Optus when living Overseas

Yeldarb

Yes by all reports the live chat appears to be taking a hammering. Short of an Optus staff member picking up your post you may have to keep trying.

Re: Trying to contact Optus when living Overseas

Nghi

Hey @CAD, sorry you've had such a hard time getting in touch. We actually have international contact number for those overseas. You can reach us on +61 2 8082 5678. If you're still having a tough time getting through, we'd be happy to assist you here. We'd just need you to PM across your full name, DOB & mobile number (for privacy/security) purposes. 

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