__________________________________________________________________________ I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button
Has this been sorted out for you yet, or are you still experiencing this issue? If you are, could you please send me a DM: http://yesopt.us/pmdee with your Mobile number, full name, DOB, and your sim card number so i can have a look into this for you?