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Tuong_YC
Moderator
Moderator

Re: Troubleshooting your Mobile & Mobile Broadband connection

Hey @joe_99 were you concerning an Optusnet email? If this was the case, this feature is attached to your broadband service and so if you fixed internet has been disconnected - the email address would also become inactive. 


If you reach out to our support channels over the phone at 133 937 or via our social media channels - Facebook or Twitter with another email address, we can look into having it connected as your mobile login as well as attaching an Optus email to your account. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.