Accepted Solution

Trouble Validating SIM Number


Hey, getting message “! Sorry but our system is having trouble validating the SIM number, please try again or try using another SIM card.” when trying to activate a brand new prepaid SIM (bought today).


Please help??


Thank Q


Re: Trouble Validating SIM Number


Please see our SIM replacement & activation help page.

If you still need a hand, please chat with us.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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