cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor JasonW
New Contributor

Toggling voicemail

I have a very very basic phone that can not get the app, the 9999 menu does not help, the darn phone system is impossible to talk to a real person, and could not use myaccount online as the email is linked to another service and i could not get the other phone linked. How the heck am I suppose to turn off voicemail? Atm the phone does not ring because the voicemail grabs the call before it can get through. 

0 Kudos
Reply
3 Replies
Moderator Casey_
Moderator

Re: Toggling voicemail

Sorry to hear you've had trouble switching off voicemail @JasonW. If you could please send us a private message with your account details, full name and DOB we can turn it off for you and look into fixing your My Account. 

New Contributor JasonW
New Contributor

Re: Toggling voicemail

Thank you for your reply. I did eventually get onto a real person on the phone and they were able to cancel the diversion it had and deactivate the voicemail for me. So again thanks for the reply but problem is solved. 

0 Kudos
Reply
Highlighted
New Contributor plodder627
New Contributor

Re: Toggling voicemail

Is there a way to disable voicemail on line rather than having to phone thru a request?

0 Kudos
Reply
Top Contributors