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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Belle11
New Contributor

There was a problem verifying your identity message from Optus

What do I do after I get this message?

 

There was a problem verifying your identity. The contact email we have in our system has changed since you clicked on link to verify you details. Please contact Customer Support.

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Online Community Manager
Online Community Manager

Re: There was a problem verifying your identity message from Optus

Can you provide a bit more background info, have you recently placed an order? Trying to make a change on your account?

Suggestion would be to chat with us for further assistance.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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