I am overseas and want to go to the Police who have a lost property service collecting items found on trains, taxis (where I think I lost my moble) and so on. However they require details that I would need to get from my account otherwise they won't assist.
Sadly when I try to enter MyAccount, I just get the message
The service you have selected is currently invalid and no usage is available
What can I do?
Often by using an in private tab on your browser you can login to My account.
Otherwise here is a link to a previous thread that may be of help:
Hey @Andrew_H - are they requesting a proof of purchase? I so, this won't be in your My Account however we can arrange this for you if need be.
You'll just need to send us a private message with your mobile number, full name and DOB 🙂