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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Icequeenmel
New Contributor

The number you are calling has been disconnected.....

I bought the new iPhone 8plus two days ago, it has been working perfectly until today where EVERY phone call I try to make fails with a “The number you are calling has been disconnected”, and when anyone tries to call me, apparently they are receiveing a very weird “dial tones”. (Long time with short pauses).


Whats going on?! I’m so frustrated, o can’t even call Optus because apparently they are disconnected too! (According to my phone anyways)

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Moderator Shauna

Re: The number you are calling has been disconnected.....

Hi @Icequeenmel - Sorry for the delayed response. Could come down to a network issue in your area. I would suggest checking our service status page & checking for any outages. If you're still experiencing issues, our faults department can be found here.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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