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New Contributor
New Contributor

Terrible Customer service

Why is Optus's customer services the most terrible I have ever expeienced ? From the attitiude of the staff to the ability to execute and there product knolwedge ? I am also not the frist I see to have this opinion.

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New Contributor
New Contributor

Re: Terrible Customer service

I feel the higher the person is, the worse attitude they get. Just wait until you speak with their Escalation Department...don't dare complain about them to anyone from Optus.... you can't.
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Online Community Manager
Online Community Manager

Re: Terrible Customer service

Hi Norminator,


That is disappointing to hear.

What are you trying to get help with?

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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