For 24/7 support message our team of experts via the My Optus app.
How can if find out more about my order? I have a temporary order number from a week ago and have had nothing since.
Try ringing 1300 300 562 as they appear to be helpful lot by all reports.
I had the same problems just talk to optus on the online chat sorted it rathert quickly.
Yep the chat is my normal suggestion however I do believe that phone number is dedicated to order enquiries.
Thanks for your suggestions. I think I've got it sorted now via the chat.
I just spoke to online chat and they said they don't have access to temporary order info. I've found it really depends on the day and the stars aligning as to whether you're going to get consistent answers from online chat.