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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

nb525
New Contributor
New Contributor

Telstra eSIM activation on Optus mobile phone

Hi - I am about to purchase the Note 10 plus from Optus store and was wondering if I can use the eSIM feature with a Telstra number?

IF so, who would activate the eSIM on my Optus bought Note 10 ?

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GTFO
Respected Contributor
Respected Contributor

Re: eSIM

Devices on contract/purchased outright are not locked to a carrier.
You will need to contact Telstra for them to activate eSIM as its 100% down to them to do so.
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