The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2017-07-09 11:42 PM - edited 2017-07-09 11:45 PM
I just received these two SMS from this number: +1 978-920-3
Never signed up for anything and haven't downloaded any new apps in a long long time. Pretty curious as to how this is possible. I've responded with STOP and forwarded the details to the ACMA. Is there anything else I should do?
FreeMsg: Welcome to Tap Gamez subscription costs $9.99/wk for 100 games. Opt-out send STOP to 19789203 HELP:1300663201
FreeMsg: Your subscription to Tap Gamez costs $9.99/wk charged to your mobile account. Opt-out send STOP to 19789203 HELP:1300663201
2017-07-09 01:53 AM
Optus sends your phone number to them, when you browse their web page.
2017-07-09 03:10 PM
2017-08-06 08:07 AM
Same thing happened to me this weekend, shocked to see my bill with additional 45 bucks for Tap Gamez which I did not subsribe.
I hope someone from optus can help me dispute these charges.
2017-08-15 07:20 PM
Hey there @Cesar, we definitely can help!
If you still need a hand, please chat with us HERE so we can check it out for you.
I'd also recommend taking a look at our page on these charges HERE which gives you a bit more info about them,
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button