Hey there crystalamturner,
Here is what needs to be advised to a customer when they have requested a temporary suspension of their mobile service:
Important: If insurance is removed, it cannot be added back onto the service when the suspension is removed. Insurance can only be added at the point of sale.
1) It is $5.50 per service, so if you suspended both Mobile and MBB it would be $11.00/billing month. You can keep one active if you wish.
2) It has to be reactivated and suspended again, no pro-rata would apply if you timed it to suspend again on the day it is set to reactivate.
3) If you're on a month to month plan it sounds like you're off contract so there shouldn't be a maximum of three times you can suspend, device payments continue on as normal when a service is suspended.
That's right, $5.50 for a full billing month. If you suspended it half way through, pro-rata applies.
Yes, those are the current eligibility rules as you are not in a contract. You'd potentially have plenty of pro-rata bills though, it's very rare for a customer to frequently suspend their service(s).
That I can't answer for certain as I don't/can't do service changes but I couldn't see why not, you can ask at the time of requesting suspension 🙂