I have today received message - as follows :- (Free msg:Womooda subscription costs $6.99/wk to your mobile account for 160 Mobile games. Optout send STOP to 19789229 HELP; 1800191585)
I suspect this is a scam - How do I ensure no amounts are debited??
I have also been receiving these messages weekly since 15 Jan. At first I ignored them, thinking it was a scam. But after the last one I did some googling and saw that this was affecting only Optus customers. To my horror, I have been charged $6.99/week by these people for MONTHS and have NEVER agreed to this (let alone interacted with anyone for such a “subscription”). Optus, you need to take action - you are after all receiving our funds. How can a third party leach our money for so long? Classic skimming scam. I will also be lodging a complaint with the ACCC and would be great if anyone else who has been the victim of this could do so too.
Hey guys, please feel free to send me a private message if you need assistance disputing these charges.
Hey @Chook462, hopefully you find the information below useful.
We do understand the concern we've made changes in response to customer feedback. I'd suggest checking out the following threads.
Reach out to our live chat → www.optus.com.au/livechat/pmobi. You'd need to ask the consultant to action the following for you.
If you need us to follow up on your refund, message us back here and we'll gladly help out