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Tstaadt
New Contributor
New Contributor

Suspected Spam sms message from Optus.

I recently received a sms message from +61 435 868 238 indicating my Optus account is overdue $13.67. To avoid having your service suspended, please update your payment details: https://payments-optus.com/cust?id=61401279809&amount=1367 - or log into your Optus Account. Yours sincerely, Optus Billing Team. 

 

I clicked on link ink and it went right to a credit card update.  I did not update any information  

 

I believe eve this is a scam. My account isn’t over due. 

 

Anyone else get this?  How do I report this to Optus?

 

thank you. 

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25 Replies
YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Suspected Spam sms message from Optus.

This is definitely a scam. It goes to payments-optus.com rather than optus.com.au .

You can report it to Optus by forwarding the email to abuse@optusnet.com.au .

Also, Is that your mobile number in the link? If so you should remove it.

Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Suspected Spam sms message from Optus.

Yes it's a scam as that domain was registered 4 days ago to someone with private rego in Panama. My advice would be to never click on an sms or email link no matter how genuine it may seem. These sorts of scams unfortunately are a daily occurrence so you must stay on your guard at all times.

petergdownload
Honoured Contributor
Honoured Contributor

Re: Suspected Spam sms message from Optus.

I would double what Yeldarb says. You should never be clicking on any links in emails or SMS (especially any that mention logging in or billing etc.). Always go to the site manually and you can check the situation from there.

Good that you posted a query here though. Optus will be aware of it (not much they can do - except perhaps stop using SMS messaging themselves to provide links and surprise bonuses 🙄)

The other thing you can do is always just google a chunk of any suspicious message: "Optus account is overdue $13.67. To avoid having your service suspended, please update your payment details" gives plenty of returns indicating it is a scam.

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theoldphart
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New Contributor

Re: Suspected Spam sms message from Optus.

Yep. Just received a similar message from +61 411 911 446. The link is to restrictions-Optus.com which I doubt is an Optus link.
I am treating this as a scam.

thanks for posting. 

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Suspected Spam sms message from Optus.


@theoldphart wrote:

Yep. Just received a similar message from +61 411 911 446. The link is to restrictions-Optus.com which I doubt is an Optus link.
I am treating this as a scam.

Yep. That domain was in this forum about an hour ago for the first time, and that domain was only created today.

Silcro35
New Contributor
New Contributor

Re: Suspected Spam sms message from Optus.

Hi. I received the same message from +61 457 700 952 .

I clicked the link (even though didn't insert any card details). Is there the chance they have done anything just by clicking the link? Thanks for the help
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theoldphart
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New Contributor

Re: Suspected Spam sms message from Optus.

Hi @Silcro35 

I got a repeat of the message Tonight from the same number as you. This is obviously a phishing scam.

My understand is that unless you actually give them you cc details this shouldn’t cause any further problems. Some one with more technical knowledge @YetAnotherAcc might give you a more definitive answer.

These things are a bloody nuisance!

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Silcro35
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Re: Suspected Spam sms message from Optus.

Thanks @theoldphart for the quick reply. I hope @YetAnotherAcc can confirm that.
Yes, I am very annoyed by it.
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petergdownload
Honoured Contributor
Honoured Contributor

Re: Suspected Spam sms message from Optus.

Don't click the links. You haven't opened the gates, but you have confirmed your number is active and that you are possibly gullible. Don't click the links.
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