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New Contributor qbear
New Contributor

Re: Student Offer

I have not signed up for the offer yet. Can it be done through phone with Optus' contact centre?

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RetiredModerator Pete
RetiredModerator

Re: Student Offer

Hey qbear - it'll need to be done online via → Student Hub.

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New Contributor aeid12
New Contributor

Re: Student Offer

Hi,

I recently placed an order to upgrade/recontract my sim only plan, however there was no option to redeem my student discount. I was just wondering whether I can still have the promo code applied to this order.

Thanks

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RetiredModerator JordanOptus
RetiredModerator

Re: Student Offer

Hey @aeid12, you should still be able to have this sorted out, just come through our Live Chat when you get a chance 🙂

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New Contributor emwa
New Contributor

Re: Student Offer

Any chance Optus could train your staff to know what to do when we do get through? I've spoken to four people so far and they still have no idea what to do... Smiley Frustrated 2 hours wasted trying to get this sorted so far!

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New Contributor bazelzabub
New Contributor

Re: Student Offer

When I signed up in store for my new phone, I didn't know this was even an offer and wasn't told by the sales staff about this offer. Is it possible to still apply a student discount code onto the service even if I'm a couple of months into the service?

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RetiredModerator Toomey
RetiredModerator

Re: Student Offer

@bazelzabub Your order wouldn't be eligible for this offer I'm afraid. Terms and conditions state it's only available online with a valid promo code.


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