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Churrr
New Contributor
New Contributor

Sim activation

How long does it take for a SIM card to activate as I brought one for my iPad yesterday so I could use for work an it still hasn’t activated?

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Ray_YC
Online Community Manager
Online Community Manager

Re: Sim activation

Hey Churrr,

 

It can take between 15mins and 4 hours for a SIM to activate. If it's still not active, try these steps:

  1. Periodically turn your device off and on
  2. Remove and re-insert the SIM card to make sure it's seated correctly
  3. Sync your device with any companion software/cloud service it may have. See Device Guides for help

If none of that worked, please contact Optus directly to see if there is an issue.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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