Searching...

Mobile

Reply

Sim activation

Tatsumi100

Hello

 

I've had my new sim for two days now however it has not been activated. I have gone through my account and tried to activate it there however it keeps saying "the requested sim is already in use". But there's no coverage for my phone, i can't call or text. Also it could just be me but i can never seem to find a number to call optus and query about these things. I need to be able to call and text for work as soon as possible.

 

Thanks

Re: Sim activation

Dan_C

Hi @Tasumi100, 

 

Have you just signed up for Optus, or had we organised a SIM replacement for you existing Optus mobile service?

 

We do have a Live Chat team. They're available 24/7.

 

- Select personal 

- Mobile 

- Billing and General

 

They should be able to help with this one. If you're still having trouble, you can always send us a private message.

We'll need your full name, DOB and mobile number. 

 


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
78 Kudos
74 Kudos
63 Kudos
55 Kudos
49 Kudos