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Sim activation

How long does it take for a SIM card to activate as I brought one for my iPad yesterday so I could use for work an it still hasn’t activated?

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Online Community Manager
Online Community Manager

Re: Sim activation

Hey Churrr,


It can take between 15mins and 4 hours for a SIM to activate. If it's still not active, try these steps:

  1. Periodically turn your device off and on
  2. Remove and re-insert the SIM card to make sure it's seated correctly
  3. Sync your device with any companion software/cloud service it may have. See Device Guides for help

If none of that worked, please contact Optus directly to see if there is an issue.

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