Hey Churrr,
It can take between 15mins and 4 hours for a SIM to activate. If it's still not active, try these steps:
- Periodically turn your device off and on
- Remove and re-insert the SIM card to make sure it's seated correctly
- Sync your device with any companion software/cloud service it may have. See Device Guides for help
If none of that worked, please contact Optus directly to see if there is an issue.
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