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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Woolies
New Contributor

Sim activation didnt work

I activated my new SIM yesterday and my phone keeps telling me it's not accepting in coming calls, or this number can't make calls

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Online Community Manager
Online Community Manager

Re: Sim activation didnt work

But you can receive calls fine, send/receive texts, connect to mobile data, etc.?

This is not something that we can currently assist with here on the forum. 

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. If not, please chat with us.  

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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