I ported my number to Optus on 1st June from Amaysim. My Amaysim was disconnected 3 days back and my optus sim is still not activated and it just shows sim not provisioned. I contacted customer support several times but first they told me it will be activated in 24 hrs. Then after 24 hrs they told me it will be done in 4 hrs. Then after 4 hrs they told me it will be done in 48 hrs. It's a weekend and i'm not even sure it will be done by Monday (I'm pretty sure it wont be). I have been without a sim for the past 3 days. Everytime they say they have done a manual intervention but if it was done the 1st time, how come they are doing they same process for the 2nd, 3rd and 4th time. What should i do? I need my number urgently or should i just talk to Amaysim if they can port my number back.
Porting backward and forward can cause more issues than it solves especially if the Optus order (for whatever reason) is incomplete. I would strongly recommend speaking to Optus to push the order through, you might need to visit a store to get a new SIM and ask them to have a look at what happened with the activation too.
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