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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Frequent Contributor
Frequent Contributor

Re: Samsung Galaxy Note 10+ Pre-order

@Optus   can you confirm initial preorders will ship 20th  please 😊

Regular Contributor
Regular Contributor

Re: Samsung Galaxy Note 10+ Pre-order

I've just asked this again via twitter.

 

@Optus @AlistarS can you confirm this?

 

 

Edit:

You would think Optus is legally required to advise customers who pre-ordered on day one, and up until the website date was changed, of delays via email, text or phone call.

Online Community Manager
Online Community Manager

Re: Samsung Galaxy Note 10+ Pre-order

hey @kirst-mc & @Dolgogi , so I mentioned this back a while ago as the last update I had on these orders was from the 4th of September. 

  • Pre-orders lodged 8th – 22nd August can expect delivery to occur on or just after 20th September
  • Pre-orders lodged in the extended pre-order period of 23rd August – 19th September can expect delivery to take place on or just after 4th October

I'm assuming this is still the same so if you were to order today for example you can expect the delivery from the 4th. 

Keep me updated how it goes for everyone this Friday, hopefully most of the orders are delivered! 

Frequent Contributor
Frequent Contributor

Re: Samsung Galaxy Note 10+ Pre-order

Thanks for the hopefully confirmation on this @AlistarS 

 

My fingers are crossed Smiley Happy

New Contributor mulishajp
New Contributor

Re: Samsung Galaxy Note 10+ Pre-order

I hope I get my phone on the Friday because it's my birthday on Friday as well so I'm little excited haha

Contributor Lifestealer
Contributor

Re: Samsung Galaxy Note 10+ Pre-order

Fffffffff.. I just got told I'm getting my order on October the 4th.

 

This is absolute garbage... I was promised on the day of order that it be shipped on 20th of September

 

Now I have to wait another month. 

 

I might cancel my plan now fed up I waited patiently.

New Contributor mulishajp
New Contributor

Re: Samsung Galaxy Note 10+ Pre-order

what colour did you get? because black is the 20th an the other one is the 4th

Online Community Manager
Online Community Manager

Re: Samsung Galaxy Note 10+ Pre-order

@Lifestealer Can I ask what day did you order the device?

Contributor Lifestealer
Contributor

Re: Samsung Galaxy Note 10+ Pre-order

I got the aura glow. What pisses me off is I was no informed or notification on this this matter.

 

 

Highlighted
Contributor Lifestealer
Contributor

Re: Samsung Galaxy Note 10+ Pre-order

initiated my order on 22nd but completed on the 23rd midnight.

Apparently the system generation has recognised my order to be part of the second batch. 

 

I really wish I could of gotten an email or some notifications 

 

Top Contributors