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Samsung Galaxy Note 10 Plus 5G Temp Error

Hi everyone, 

I have recently started having issues with my phone where I am unable to charge the phone and I keep getting a error notification saying that the temperature on the phone is too low and will resume when temperature is at normal. The phone doesn't feel cold and it seems to only charge when it gets hotter. Is there anyway I can prevent this or a solution to fix this problem please such as a battery replacement or? I don't want to send it in to technical support as I don't want to lose the phone for weeks on end.

I appreciate any and all feedback and assistance.

 

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Online Community Manager
Online Community Manager

Re: Samsung Galaxy Note 10 Plus 5G Temp Error

Wow temperature too low, I've never heard of that Thomas0597.

We would suggest chatting with Samsung to see what they have to say as otherwise the process is to have it sent away for warranty assessment. 


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