Hey Bob - are you enquiring about a charge on your mobile service?
Thanks for the clarification @Bobnigel 🙂
Have you spoken with our 24/7 Mobile customer care team via the My Optus App about this?
Thank you for your response the day I asked the question the 24/7 customer care team could not be contracted, as I do not have any social media accounts this forum was my only form of contact. I will try to contact them again thank you.
No worries @Bobnigel 🙂
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