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New Contributor bl___
New Contributor

SIM Porting

On 05.05.18, I activated a new SIM and had my number ported from Telstra. I am still waiting on my service to become active.

 

I also paid $30 for credit, during the activation. I am not aware of any issues with payment, the money has been successfully charged to my card.

 

Is it possible for the progress of my porting/SIM activation to be checked?

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4 Replies
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New Contributor Cherry38
New Contributor

Re: SIM Porting

I have been trying for two days to activate a replacement sim.

Can't get it to work on the net.

Can't get it to work on the existing mobile by using 9999 menu.

They can't even get it to work when I phone customer support.

I'm just changing numbers between sim cards, good luck changing providers as well.

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Online Community Manager
Online Community Manager

Re: SIM Porting

Hey guys, you're welcome to send us a private message.

 

We'll need you to provide us with your full name, DOB and mobile number.

 

I'll go in and check the status of these two. Follow the URL I've linked below:

 

http://yesopt.us/pmdan

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New Contributor Cherry38
New Contributor

Re: SIM Porting

Thanks Dan for fixing that, all working now.

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Moderator Marie
Moderator

Re: SIM Porting

Thanks for the update @Cherry38 🙂 Glad to hear it!


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