cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

SIM Disconnected and no way to get Optus to respond to customer service calls or messages

SO how does one actually get Optus to call you or contact you to reinstate a SIM that has been disconencted by a porting attempt

0 Kudos
Reply
1 Reply
Highlighted
Moderator
Moderator

Re: SIM Disconnected and no way to get Optus to respond to customer service calls or messages

Hey @MeandPete - It's not great that there has been a porting attempt which has impacted your service.


Were you intending to port away? 


Please note that we’re unable to look into account details on Yes Crowd. Please send a private message to the official Optus Facebook or Twitter page and our team can assist there.

0 Kudos
Reply
Top Contributors