Why doesn't my s9+ have volte? I bought two unlocked s9+ from Samsung. One of the phones has volte and the other one does not. How do i fix this? Is there a way to fix it? Can someone please help me. Because of this I can't use data during a phone call.
Hey Pwr4u2feel - just to clarify, have you turned on VoLTE for the 2nd device?
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Can you please send us a private message, with your full name, DOB and service/account number so we can double check the mobile configurations from our end?
What makes you think it's not using VoLTE? If I remember correctly the S9, S9+ were the first phones to ship without the option to toggle VoLTE off/on and it was just on all the time. Is the symbol not showing when you make a call?
With or without VoLTE, you should still be able to use data, it'll just be over 3G rather then 4G. Did you get the phones from different places?
Bought both through Samsung. On one of the phones you can toggle it on or off. The other one, it doesn't even show it has it. The on that doesn't have it, you cant use data and make a call at the same time