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Decim8u2
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S9+ Video Calls

Is it possible to make video calls from the new S9+? There's no provision to make them.

I had an S7 and was with Telstra and could, but can't seem to on this new phone.

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Toomey
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Re: S9+ Video Calls

I don't believe so sorry, I've got the S8 with no video call options either. 


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Chris83
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Re: S9+ Video Calls

+1 on this, I'm unable to see the options for it but as soon as I enter a Vodafone SIM for example, it's there available.
Pretty pathetic from Optus, please enable and support this option. We don't want to have to use a seperate app for video calling, native is the way forward.

GuyCS
Moderator
Moderator

Re: S9+ Video Calls

Hey @Chris83 - appreciate the feedback. I can understand that some users may prefer native video calling features over external apps, however, we don't currently support this, sorry.

 

That being said, I'll ensure your comments are passed on to the relevant team for assessment. Thanks again!


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Chris83
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Re: S9+ Video Calls

So is there a reason Vodafone Telstra support it but Optus does not? Is there an ETA?

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GuyCS
Moderator
Moderator

Re: S9+ Video Calls

Sorry @Chris83 but we' don't have an ETA to provide and we're unable to speak for other providers. My understanding is that Optus is focusing on newer technologies, however, this is subject to change. 


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Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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mizzdolly27
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Re: S9+ Video Calls

I would hope that you consider adding this option as i know i love video calling my grandaughter who cannot talk but loves to see her nanas face. My only option is to use silly messenger which i must say isnt very good. 

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carole49
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Re: S9+ Video Calls

I know this is an old post but I don't understand why Optus won't provide Video calls. In this day and age it's a fairly popular requirement, other Telcos support it and not everyone wants to put another app on the phone. In order to talk to and see my grandchildren I'll be leaving Optus as soon as my plan has finished!
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