cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor Mihir23
New Contributor

Roaming on galaxy watch with number share

Hi,

I went overseas and took my watch off flight mode. It connected to the network and started roaming. I am on the $59 plan with unlimited calls and 2gb roaming. Just wanted to confirm that this is shared with the watch.
0 Kudos
Reply
7 Replies
New Contributor Mihir23
New Contributor

Re: Roaming on galaxy watch with number share

Also, the Optus website says "You can take your connected wearable device overseas but it won't be able to Number Share and connect to a Mobile network. If you use your Postpaid Mobile Phone overseas, standard international roaming rates will apply."

This appears to be incorrect as my galaxy watch is able to roam on 4g and connect to my phone remotely. I'm unsure how this affects the charges
0 Kudos
Reply
Trusted Contributor
Trusted Contributor

Re: Roaming on galaxy watch with number share

Data is not shared when roaming.

Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Roaming on galaxy watch with number share

Numbershare functionality does not work when roaming is what it is implying - same thing for Apple Watches.

Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
0 Kudos
Reply
New Contributor Mihir23
New Contributor

Re: Roaming on galaxy watch with number share

Hey padylee, thanks for the response. I find it curious that Optus tells us that it will not work at all but I got 4g reception and it connected to Optus (Roaming via Airtel).

It would have to have a number to connect to the network, so what number was it? How would Optus bill for it given that they don't even think it is possible.

I asked their chat support and they said

"We can only tell that once the bill gets generated. To be honest, I am not aware of this. 
Kindly contact us here if you see any abnormal charges in your next bill."

This does not really tell me anything and I am even more confused
0 Kudos
Reply
Trusted Contributor
Trusted Contributor

Re: Roaming on galaxy watch with number share

My apple watch has a real number and the shared number with my own mobile.
Not been overseas to find out about how it bills (too poor due to paying for an iphone and watch!)

Surprised that roaming is turned on for the watch.

Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
0 Kudos
Reply
New Contributor Mihir23
New Contributor

Re: Roaming on galaxy watch with number share

Okay so the chat guy told me to contact Roaming customer care on +61280825678

I spoke to Francis and he said that from my galaxy watch, I can use all my plan inclusions same as my mobile. It will not be billed separately or extra. Therefore I am able to use data from the 2Gb pool and make calls to Australia for free per my plan off my galaxy watch while in a Zone 1 country
0 Kudos
Reply
Trusted Contributor
Trusted Contributor

Re: Roaming on galaxy watch with number share

Yeah thats not correct though as account based sharing does not happen when roaming.
Number share is a backend link that goes over the top of the watch’s actual service to pretend its got the same number as the parent mobile.

The CIS document for the plan for watches states this:
What’s not included
The Connected Device plan does not include an allowance
for standard national and international SMS and MMS.
You also cannot use your plan’s included data whilst overseas.

Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
Top Contributors