Hi, any chance that Optus can add Vietnam to your international roaming Zone 1 country? Vodafone has recently added it to their $5 per day roaming and Telstra has had Vietnam on their included roaming and 2GB data for a long time. Thanks.
@AtomAstroboy, hard to say at this stage.
I'm not aware of any plans to renew our roaming agreement with any carriers in Vietnam.
We'll be sure to communicate any changes to our roaming offers to those interested.
It's a good question considering the rates are the same, we'll do our best to try and find out what the reason is but may not be able to.
Hopefully in the coming days, the contact name I was given was pretty high up the food chain. As soon as I hear back I'll post it here.
The response is:
The roaming cost rates we pay for Vietnam don’t allow us to include in Zone 1 (Travel Packs/Roaming in plan).
There was a little bit more but not related to this particular question, I don't think we're able to get more info beyond that. It comes down to cost.
Thanks for the response. It's quite unfortunate because Telstra and Vodafone offer Vietnam, and researching online and finding out about both countries being part of https://www.bridgealliance.com/global-partnership/ assumed that the rates for Optus would drop which would finally allow Vietnam to be part of zone 1 like Optus competitors have offered.