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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

todo3110
New Contributor
New Contributor

Redeeming last bill credit

My last bill with Optus, as I moved to a new carrier - due to service access, has come with a credit. Will this credit be paid into my bank account. If I have my bank account linked to my service?

 

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Redeeming last bill credit

If you had a direct debit or should automatically go back to the account. If not you'll get a cheque in the mail. If all you accounts are ended this should happen automatically.
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