Recontracting online with Optus, keeps asking if I want to keep my number

joeybaby · ‎22-03-2020

Trying to recontract online and it asks me if I want to keep my number or change it. I select keep it but insists on directing me as if I am coming across from another provider. I am with Optus!!! And I am logged in as such whilst I am trying to recontract!

Ray_YC · ‎24-03-2020

How frustrating, joeybaby.

I wasn't able to replicate this myself. Are you still having trouble? Did you try a different browser?

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Recontracting online with Optus, keeps asking if I want to keep my number

Re: Recontracting