cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Recharged

I’m on $2 a day and yesterday I recharged $10, and today it’s all used up. How? 

0 Kudos
Reply
1 Reply
Highlighted
RetiredModerator
RetiredModerator

Re: Recharged

Hi Suli - thanks for reaching out, very sorry for the delay in getting back to you. With your PrePaid service, if you've used more than 512MB in a day then another $2 will come out of your credit. If you've done an IOU the day before you've recharged, when you do top up the IOU will come out of your credit. It could also be premium sms. Would recommend logging in to your My Account here to check the usage history. 

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

0 Kudos
Reply