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New Contributor Yeah
New Contributor

Recharge

Hi, it says in advertisement that when you recharge $40 you'll get 14 GB for data And i recharged $40 but its only gave me 6 GB! So i want the rest of my Data that i paid for! 😤😡

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Respected Contributor
Respected Contributor

Re: Recharge

Did you switch to the Pre-Paid Ultimate Plus plan? They've had the PrePaid Ultimate plan for a while but you'd need to change across to the new one to get the offer.

 

If you did change across, they actually split it into 7GB of standard data and 7GB of bonus data. The bonus data can take a few days to appear on the account. Given you said you only got 6GB though, I suspect you're on the old plan

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own