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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Delaya
New Contributor

Recharge

Hi,

I have problems with recharging my SIM. I've tried to recharge for two weeks, with credit card, voucher and over my mobile. Nothing worked. Does anyone has an idea what else I can try or knows what's wrong?

Thanks

Delaya

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3 Replies
New Contributor fan880
New Contributor

Re: Recharge

Same issue here, just recharged online but still unable to make or receive any calls. Fix it Optus!!

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New Contributor Delaya
New Contributor

Re: Recharge

I can't even recharge. It doesn't accept my credit card and it always says it cannot redeem my voucher :-(

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RetiredModerator Toomey
RetiredModerator

Re: Recharge

When did you last use your service? We may need to check the provisioning on our end. Jump into Live Chat so we can verify your details and make sure everything is ok on our end.


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