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Recharge not connected.

I went online to recharge and setup auto recharge on wards but I still have no network connection for my sim 04xxxxxxxx its for a Tablet with communication ability. It was working before let it lapse a bit.

Kind Regards

Joern Merkel


Edited to remove personal details - Aron_YC

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Re: Recharge not connected.

Hey @relmek

Normally a prepaid service would need to remain inactive for a period of 6 months before it would be disconnected so I doubt that's what has happened here unless a bit is quite long. Best to check with our Customer Care team so they can have a look for you.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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