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New Contributor Kerry434
New Contributor

Re data roaming charges

Has anyone else been charged excessive data roaming charges and not been sent txt to say that data was being used when they have had a travel pack activated 

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Esteemed Contributor
Esteemed Contributor

Re: Re data roaming charges

Yes I have seen many complaints about this and the huge delay in data reporting when overseas does not help. If you never received the alerts or the delay made them useless I would challenge billing and accounts about them. You can do this via the live chat link below or the chat facility in the Optus app if you wish.

 

https://www.optus.com.au/shop/notices/service-chat

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