For 24/7 support message our team of experts via the My Optus app.
If I re contract early I know I have to pay for the device but do I have to pay it up front before I get my new mobile
I believe the best Optus can do is break the charge down over 3 bills
Yeah but does the first bill or the 3 bill s have to be paid before I receive my new phone
You'll receive the phone straight away, you don't need to wait for the old charges to be paid off first.
Does it go threw the credit check process an processing or what ever
Yes you're signing a new contract so they'd complete a credit check again. If you're trying to get a new phone whilst owing something on your account you'll likely find it difficult.
Also what does it mean when I search up my order on the Optus ap it says under in progress 2 of 2 products of this order an it has underneath delivery to address an it has my address but I search up the other order an it only has under progress 2 of 2 of this order
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