ive been away on travel and unfortunately my sim has expired. I’m hoping that I can re-activate online as I’m still away and need to use for banking purposes. When I attempt to recharge I receive a “number doesn’t exist” error.
I still receive texts to the number but can’t do anything else.
Hi Andrew, thanks for getting in touch.
We'll need to check your number on our end to review your options. Please feel free to send me a private message with the below information so I can check this for you.
Are You The Primary Account Holder: Yes/No