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2018-11-05 02:40 AM
ive been away on travel and unfortunately my sim has expired. I’m hoping that I can re-activate online as I’m still away and need to use for banking purposes. When I attempt to recharge I receive a “number doesn’t exist” error.
I still receive texts to the number but can’t do anything else.
2018-11-06 07:43 PM
Hi Andrew, thanks for getting in touch.
We'll need to check your number on our end to review your options. Please feel free to send me a private message with the below information so I can check this for you.
Are You The Primary Account Holder: Yes/No
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