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Occasional Contributor
Occasional Contributor

RE: optus pre paid phone unlock



I bought pre paid phone (Optus X Sleek) from Optus store after confirming I can unlock it by paying extra $80 online if I want to use it with Vodafone sim.


It's not working online nor none of customer service agents can help me in last 3 weeks.


Can anyone from Crowd member help?


Thank you.

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Re: RE: optus pre paid phone unlock

Hi @Meemee55, that doesn't sound good. Could you please PM us Here your full name, mobile number linked to this handset, your contact number, email, date of birth for ID?  We'll also need details of your handset make, model and IMEI of the handset. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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