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Occasional Contributor
Occasional Contributor

RE: optus pre paid phone unlock

Hi,

 

I bought pre paid phone (Optus X Sleek) from Optus store after confirming I can unlock it by paying extra $80 online if I want to use it with Vodafone sim.

 

It's not working online nor none of customer service agents can help me in last 3 weeks.

 

Can anyone from Crowd member help?

 

Thank you.

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Moderator
Moderator

Re: RE: optus pre paid phone unlock

Hi @Meemee55, that doesn't sound good. Could you please PM us Here your full name, mobile number linked to this handset, your contact number, email, date of birth for ID?  We'll also need details of your handset make, model and IMEI of the handset. 


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