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Occasional Contributor
Occasional Contributor

Prepaid Sim for Contract number

I bought a new phone which included a prepaid sim card. I already have an optus post paid sim and number which I want to transfer to the new sim. Can I simply transfer the post paid number to the prepaid sim card ? I am going from a standard sim to a micro sim pohne or I would simply put it straght in. The post paid sim card does not have the push out option for smaller sims. Thanks 

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Trusted Contributor
Trusted Contributor

Re: Prepaid Sim for Contract number

It should work during the plan signup. It will ask if you want to keep your number.

 

Ordinarily you'd do a plan change within the account.

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RetiredModerator
RetiredModerator

Re: Prepaid Sim for Contract number

You'll need to change your post paid plan to prepaid with Customer Service first, from here you can then request a replacement SIM activation to transfer your number to the new SIM.


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