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Benputy
New Contributor
New Contributor

Prepaid SIM card

I can't find the last 3 months of my call history. Could you please send me my call history to my email at arbenputa@gmail.com

 

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Dan_C
Online Community Manager
Online Community Manager

Re: Prepaid SIM card

Hey @Benputy,thanks for reaching out! For prepaid services, we don't keep record of your last three months worth of outgoing calls. If you've registered the service for Optus.com.au/my Account, you'll find a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. You'll also see the time, date and recipient's number. Access is limited to 60 records for prepaid services.

 

There’s more info available here → http://www.optus.com.au/shop/support/answer/how-to-view-or-request-itemised-usage?requestType=Normal.... Shout out if you have any other questions.

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